✅ We offer a 7-day, no-questions-asked money-back guarantee on all paid plans. If AiPOS AI isn't right for you, just ask and we'll refund you in full.
If you are not satisfied with a paid AiPOS AI plan — Tools Premium ($2/month) or Business Dashboard Premium ($3/month) — you may request a full refund within 7 days of your first payment date, for any reason.
Email support@aiposai.com with your account email and the subject "Refund Request"
Tell us briefly why you're requesting a refund (optional, helps us improve)
We'll confirm and process your refund within 5–10 business days back to your original payment method
You can also reach us via WhatsApp: +966 577 586 143
You can cancel your subscription at any time from your account settings, or by emailing support. Cancelling stops future billing — you'll keep access to premium features until the end of your current paid period. Cancelling is separate from requesting a refund; cancellation alone does not refund past payments outside the 7-day window.
The Business Dashboard includes a 1-month free trial with no credit card required, so there is nothing to refund during the trial period. The refund policy applies once your first paid charge is processed after the trial ends.
All payments are securely processed by Paddle.com, our Merchant of Record. Refunds are issued by Paddle back to your original payment method (card, PayPal, etc.) and may take a few extra days to appear depending on your bank.
Refund questions: support@aiposai.com
WhatsApp: +966 577 586 143